Drop Off & Pickup
- Book your cleaning service pickup date & time, and add any "add ons" if you wish. Choose "pickup & drop off" at checkout and choose your payment method.
- Sign our damage liability waiver, required before receiving any pieces. The waiver will be included in your order confirmation email, and is also located on our website. Please sign before your booking or we cannot clean your pieces.
- You will receive two reminders. One 24 hours before via EMAIL and one 1 hour before via TEXT from myself making sure someone is home to give me the order.
- Once we have arrived to your location we will send you a text. We will then place the piece(s) in our protective case and head back to our cleaning headquarters.
- Cleaning time! Depending on the condition of your piece(s) and quantity, your order will be done in under 1 hour (not including travel time). If for some reason we need longer to clean your piece we will contact you in advance.
- Once we are done, we will send you the before and after pictures via text. Once the client approves the cleaning we will then pack up the order and get it dropped off. We will text when we arrived unless asked to knock / ring doorbell.
In-Store Drop Off
- Book your cleaning service drop off date & time, and add any "add ons" if you wish. Select "In store Drop Off" at checkout and choose your preferred store location & checkout..
- Please wrap your piece(s) in a towel and place inside a bag, backpack, or grocery bag. You will get these back when picking up. Due to COVID, we need to ensure the employees are not touching anything. Thank you for understanding
- Drop off your order at any time before 4 PM to ensure that your order will be ready within 24 hours.
- You will be required to sign a liability waiver when dropping off your piece even if you signed our online waiver. If you would like to print and sign the waiver before you drop it off we accept that as well.
- We pick up your order atter @4pm and start cleaning. When we are done we will send you the before & after pictures via text.
- Once we have dropped off your order to the store you will receive an email & text for you to pick up!
Please bring some form of government ID so we can ensure we are giving the piece back to the right person!